Terms & Conditions

Last updated: April 2026

1. Introduction

These Terms and Conditions (“Terms”) govern all bookings, stays, and use of facilities at The GolfLinks Hotel (“we”, “us” or “our”). By making a reservation or staying with us, you (“you” or “the Guest”) agree to be bound by these Terms. Please read them carefully before booking.

Our full details are:

The GolfLinks Hotel
Dunluce Road
Portrush
BT56 8JF
Northern Ireland
United Kingdom

These Terms are governed by the laws of Northern Ireland and the United Kingdom.

2. Definitions

  • Booking: any reservation made for accommodation, golf packages, or other services at the hotel.
  • Contract: the agreement between you and us formed when we confirm your Booking.
  • Guest: any person named on the Booking or staying at the hotel.

3. Reservations and Bookings

All reservations are subject to availability. A Booking is confirmed only when we issue a written confirmation (email or letter). You must provide accurate and complete information when booking. We reserve the right to refuse any Booking without giving a reason.

Bookings made through third-party websites (e.g. Booking.com) are also subject to the terms of that provider in addition to these Terms.

4. Prices and Payment

Prices quoted are in GBP (£) and inclusive of VAT at the prevailing rate. We reserve the right to change prices at any time before your Booking is confirmed. Once confirmed, the price is fixed except for changes required by law.

Payment is required as follows:

  • A deposit of 25% of the total booking value is due at the time of booking (or as stated on the booking confirmation);
  • The balance is due 30 days before arrival;
  • For bookings made within 30 days of arrival, full payment is required at the time of booking.

We accept major credit/debit cards. All payments are processed securely. Late payment may result in cancellation of the Booking.

5. Cancellation, Modification and No-Show Policy

Cancellation or modification of a Booking must be made in writing (email or through the original booking channel). The following charges apply:

Cancellation Period Charge
More than 30 days before arrival Deposit refunded less £25 admin fee
Between 30 and 15 days before arrival 50% of total booking value
Less than 15 days before arrival or no-show 100% of total booking value

Early departures or reductions in length of stay are treated as cancellations and no refund is given. We strongly recommend travel insurance.

6. Check-in and Check-out

Standard check-in time is 3:00 PM. Check-out time is 11:00 AM. Early check-in and late check-out are subject to availability and may incur an additional charge.

All Guests must provide valid photo identification and a valid credit/debit card on arrival. We reserve the right to refuse check-in if these cannot be provided.

7. Hotel Rules and Guest Responsibilities

You agree to:

  • Comply with all reasonable instructions from hotel staff;
  • Respect the comfort and privacy of other guests;
  • Not smoke or use e-cigarettes anywhere inside the hotel (including rooms and balconies);
  • Not bring pets unless prior written approval has been given and the pet policy fee paid;
  • Not cause damage to hotel property (you will be charged for any damage caused by you or your party);
  • Not use the premises for any illegal or immoral purpose.

We reserve the right to ask any Guest to leave the hotel immediately if they breach these rules, without refund.

8. Liability

We accept no liability for any loss, injury, or damage to you or your property unless caused by our negligence. Our total liability shall not exceed the value of your Booking.

We are not responsible for loss or damage to vehicles or their contents in our car park. Vehicles are parked at your own risk.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Force Majeure

We are not liable for any failure to perform our obligations due to events beyond our reasonable control (including but not limited to acts of God, war, terrorism, strikes, government restrictions, pandemics, or severe weather).

10. Complaints

Any complaints should be made to the Duty Manager during your stay so that we can try to resolve them immediately. If you remain dissatisfied, please contact us in writing within 28 days of departure.

11. Data Protection

Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. The version in force at the time your Booking is confirmed will apply. Material changes will be notified on our website.

13. Contact Us

If you have any questions about these Terms, please contact us:

The GolfLinks Hotel
Dunluce Road, Portrush, BT56 8JF, Northern Ireland, United Kingdom
Email: info@golflinkshotel.com
Telephone: +44 28 7082 6611